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Starry Night 5.8 Update - Frequently Asked Questions


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1) How do I know which version of Starry Night I have?

2) How do I get the 5.8 update?

I have Enthusiast, Pro, or Pro Plus version 5.7, 5.0.5, 5.0.2, or 5.0.1.
I have Enthusiast or Pro 5.0.0.
I have another version (lower than 5.0.0 or not Enthusiast, Pro, or Pro Plus).

3) How do I find the new features of Starry Night 5.8?

1. How do I know which version of Starry Night I have?

You can determine your current version number by choosing “About Starry Night” from the Help menu (Windows) or the Starry Night menu (Macintosh). The version number will be shown on the bottom left corner of the window that opens.

2. How do I get the 5.8 update?

I have Enthusiast, Pro, or Pro Plus version 5.7, 5.0.5, 5.0.2, or 5.0.1.

Great news! The 5.8 update is FREE – if you already have Starry Night version 5. Simply click Check for Starry Night Updates located in your Starry Night application folder to download the new features and fixes. Starry Night cannot be open while the updater program is running. See the screenshots below for the location of the updater.

Windows users should click on Start>All Programs>Starry Night (Enthusiast, Pro or Pro Plus) 5>Check for Starry Night (Enthusiast, Pro or Pro Plus) 5 Updates.

Macintosh users should click on Macintosh HD>Applications>Starry Night (Enthusiast, Pro or Pro Plus) 5>(Enthusiast, Pro or Pro Plus) 5 Updater.

When the update has completed, open your version of Starry Night and you will have version 5.8.

Note: This is an update within your version of the software. For example, if you had Enthusiast 5.0.1, you will now have Enthusiast 5.8.

To move from Enthusiast to Pro or Pro Plus, you’ll need to buy the upgrade pack.

I have Enthusiast or Pro version 5.0.0.

Starry Night releases regular updates to enrich your software experience. In the past, receiving these updates involved manually downloading a service patch, which then needed to be unzipped before you could run the installer application.

To serve you better, we have implemented a new automated update mechanism that will eliminate the need to manually download service patches, which can be time consuming and error prone.
To experience the benefits of this new automatic software update feature, please download and install the Update Application Installer. The Update Application Installer will add the automated download feature to your current version of Starry Night.

After installing, you can check for available updates to Starry Night by simply running the “Check for Starry Night Updates” Application at any time. It will let you know if an update is available. If there is an update, it will automatically download the necessary files and install them for you.

PLEASE NOTE:

You are NOT DOWNLOADING A PATCH. You are downloading a helper application that will, when run, check for updates for you. It will work for all future updates as well.

To update Starry Night, you must run the updater application. (See instructions during the install on how to run the updater application.)

This updater application is for version 5.0.0 users only, if you have already downloaded and installed the automatic updater, please run “Check for Starry Night Updates” to get program updates.

Please download and install the appropriate updater application for your platform.

Once you have this program downloaded, you will have version 5.0.1 of the software. Please follow the directions above to move to version 5.8.

If you have Starry Night Pro Plus version 5.0.2, you do not need to download the Update Application Installer. Starry Night Pro Plus 5.0.2 shipped with the Update Application.

I have another version (lower than 5.0.0 or not Enthusiast, Pro, or Pro Plus).

If you do not have version 5.0.0 of Enthusiast, Pro, or Pro Plus, you must purchase an upgrade to version 5.0 of Enthusiast, Pro or Pro Plus. To find and purchase the upgrade appropriate for you, please use the Upgrade Wizard.

You must have Enthusiast, Pro or Pro Plus version 5 in order to receive the new features and data available in the 5.8 update.

3. How do I find the new features of Starry Night 5.8?

Click on 5.8 Quick Start Guide to New Features for directions on how to access the new features of Starry Night 5.7.




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